Our daughter was about 7 years then when she wanted the kind of wrist watch every kid wants around that age. It was a watch with some well known kid character. We checked the store and it was not cheap for us, so we thought why not check the out on eBay. We found similar looking wrist watch at a much cheaper price. We ordered it, and our daughter started waiting for it. The wait was longer about 7-10 days . Well, the package arrived, daughter was all excited to open it, she opened it, and what do you see? There was a broken part that made the wrist watch useless. She can’t wear it. We still remember her face with the disappointment! It was difficult to see such a little face. We could feel that she was almost going to cry. We felt after all this wait, she deserves the right thing, so we brought the watch from the local store. Her joy is more precious than any of our dollar bill.
We kept thinking this can happen with any adult also. Aren’t there some things that we anxiously wait to arrive when we buy online? The seed of making something useful and reliable was planted.
Fast forward six years. In 2016 we had extended family visiting from abroad. While traveling domestic in the US, we had to keep their passports at every ID check point such as Airports and hotels. We all were making sure that everyone’s passport was intact because it was the most valuable thing for them. In fact, once we spilled water while having dinner and passports were right their on the table. Fortunately, passports were saved, but what we felt was the passports needed covers to protect them. Besides passports, we all had to keep our luggage identifiable, and keep tickets and documents safe. That is when the thought of making something useful for travel flashed in our mind. We thought of making travel products that are useful but also of not compromising any quality aspect (remembering the experience our daughter had). We want to make sure those who travel (and who doesn’t?), that the important things are taken care of and should not distract from enjoying the trip.
This is when we thought it is time to start – ‘Voyage Products’!
We have designed the products from our own experience, and made sure all high quality material is used. For example, if it is leather, it is always premium quality (also called grade 1) is used. If we used nylon, it is 420D which is thicker and more durable (many products use 210D material to reduce cost). The point is we have not compromised on bringing the best to you, and there is a reason – we do not have a corporate mind applied while designing the products. We are a small company owned by our own family. Most importantly, we designed considering our friends and relatives in mind. We sincerely consider all our customers our family members and we are not here to just make profit by providing under valued substandard products. We hope you will realize that when you buy and use our products. In fact, to assure you that the quality is not compromised, we are offering unconditional satisfaction guarantee.
One last thing, if you believe in getting the best product with the assurance, we would be honored if you can help spread the word about Voyage Products. We are a small company with a big heart, but the company cannot be sustained without your support. If you have bought the products, we sincerely thank you for your support. If you haven’t, please look at our products, there will be something that can be of use to you or give as a gift, you can buy them without any worries. You have nothing to lose as satisfaction is 100% guaranteed!
- SRJ Family