Thank you for shopping with Voyage Products. We are committed to delivering your navigation tools, outdoor gear, and safety equipment safely and efficiently to customers worldwide. Please review our Shipping Policy carefully before placing an order.
Order Processing
All orders are processed after confirmation of purchase and availability of products. Orders are typically prepared for shipment within 1 to 3 business days, excluding weekends and public holidays.
Customers are responsible for providing accurate shipping and contact information during checkout. Voyage Products is not responsible for delays or delivery issues caused by incorrect customer details.
Shipping Coverage
Voyage Products operates worldwide and works with trusted shipping and logistics partners to deliver orders across different regions and countries.
Cash on Delivery
Voyage Products currently accepts Cash on Delivery (COD) as the only payment method. Customers are required to make full payment at the time of delivery according to the order total.
Shipping Charges
Shipping fees may vary depending on the delivery location, order size, and product type. Applicable shipping charges will be displayed during checkout or communicated before order confirmation.
Order Tracking
Once an order has been shipped, customers may receive shipping confirmation and tracking details when available through the selected shipping carrier.
Delayed or Lost Shipments
While Voyage Products works hard to ensure timely delivery, shipping delays may occasionally occur due to weather conditions, customs processing, carrier issues, or other unforeseen circumstances. If your order appears delayed or lost, please contact us for assistance.
Damaged Packages
Customers are encouraged to inspect packages upon delivery. If a package arrives damaged, customers should contact Voyage Products within 48 hours of receiving the shipment and provide relevant photos or details for support.
Incorrect Shipping Information
If incorrect shipping information is provided by the customer, Voyage Products may not be responsible for failed deliveries, delays, or additional shipping costs incurred.
Contact Us
If you have any questions regarding shipping, delivery, or your order status, please contact us at:
Email: [email protected]